AppNavi Firefox Extension

Starting with Release 3.5.0, the AppNavi Firefox Extension supports the Discovery feature. This enables organizations using Mozilla Firefox to take advantage of AppNavi Discovery while providing a consistent experience across supported browsers.

Getting Started

The AppNavi Firefox Extension allows you to use AppNavi directly in Mozilla Firefox, enabling guided experiences and in-app assistance while you work.

Make sure you have:

• Mozilla Firefox installed on your computer.
• Access to the AppNavi Firefox Extension in the Firefox Add-ons Store.
• Your AppNavi Tenant ID (Your administrator will provide this if needed)

Install the Extension

Step 1 – Open the Firefox Add-ons Store

• Open Mozilla Firefox and navigate to the AppNavi extension page in the Firefox Add-ons Store.
  following link : Firefox Extension

Step 2 – Confirm the Installation

• Firefox will display a dialog asking for permission to install the extension.
• Click Add to continue.
• After a few seconds, Firefox will confirm that the AppNavi extension has been installed successfully.
• If prompted, you can choose whether to allow the extension to run in Private Browsing mode. Enable this only if your organization requires it.

Step 3 – Pin the Extension (Optional)

For quicker access, you can pin the AppNavi extension to the Firefox toolbar.

• Click the Extensions (puzzle piece) icon in the Firefox toolbar.
• Locate AppNavi in the list.
• Click the Pin to Toolbar icon.

The AppNavi icon will now always be visible in your browser.

Configure the Extension

For a company-wide deployment, Firefox uses Enterprise Policies via a policies.json file.

It includes:

• Firefox Enterprise Policies (policies.json)

JSON Policy

For non-Windows environments, create or update the policies.json file:

Path (system-wide):

Windows C:\Program Files\Mozilla Firefox\distribution\policies.json

Example policies.json:

{
  "policies": {
    "3rdparty": {
      "Extensions": {
        "appnavi.firefox@gldjdbpbhhpcpimpiicmglaeeehegflh": {
          "DefaultTenant": "tenantid",
          "EnvironmentConfigurationEnabled": "true",
          "OrganizationalUnit": "org_unit"
        }
      }
    }
  }
}

Reload the extension, and the tenant ID will start to appear in browser extension.

Verify the Installation

To confirm that the extension has been installed correctly:

• Open Firefox.
• Click the Extensions icon in the toolbar.
• Verify that AppNavi appears in the list of installed extensions.
• You can also open:
  about:addons

and select Extensions to see all installed Firefox extensions.

Troubleshooting

The extension does not appear after installation

Try the following:

• Restart Firefox.
• Open about and verify that the extension is installed and enabled.
• Ensure you are using the latest version of Firefox.

Notes

• Firefox currently supports the Discovery feature only.
• Additional AppNavi features may be supported in future releases.
• If you encounter issues during signing or installation, contact your IT administrator or AppNavi administrator for assistance.

For Distribute AppNavi Firefox Extension in Enterprises , check :

Distribute AppNavi Firefox Extension in Enterprises