UBM Mass Export


The UBM Mass Export feature helps users export data from multiple applications from user behavior mining within a specific date range, facilitating the generation of multiple export files as needed in JSON or CSV format.

The data to be exported can be found on the UBM Mass Export tab in the Insight -> UBM page. Following are the steps to add an export data request.

Step 1: Select Applications

The user can export data from more than one application by selecting the given application. A maximum of 10 applications can be selected at a time.

It verified the presence of the enabled UBM enterprise feature, and as a result, only applications with an active UBM status will appear here. It didn't assess the status of the contract; the sole requirement for an application to be listed is the activation of UBM on that contract

Step 2: Open Export Data Request Dialogue

There is a "+" icon, which will be enabled only when at least one application is selected. The user has to click this icon in order to open the "Export Data Request" dialogue.

Step 3: Add New Export Request

In the export data request dialog, users have the option to select the desired date range (from and to), choose the file format for exporting data (JSON or CSV), and click the export button to add a new request. The export button will be enabled only when selected applications and selected date ranges have data in them.

  • Interactions:It will show Interactions with all events like Page visits (pages being loaded for specific applications) and activity start, activity end, mouse over, left click, and right click are recorded on any application with UBM enabled that has a catalog JSON. Activity start and activity end are recorded irrespective of any trackable area defined in the JSON, but mouse over, left click, and right click are specifically recorded on the trackable area pages.
    Total Events is the count of interactions plus page visits of all selected applications.

Step 4: View UBM Export Data Detail

The user can view the details of the request, like the date range, format, graph, and included applications. The details will be in read-only mode.

Step5: Download/Delete Export Request

The user can download the file in the mentioned format. And can also delete the request if it is not required anymore. Go to the context menu in the table and click the required function.


Users can delete UBM data for individual applications using a context menu integrated into the applications listed in the UBM Mass Export Table. By selecting a specific application and utilizing the context menu, they can effortlessly remove all UBM data associated with that particular application.

UBM Mass Export Table

This table contains all the information about the data that has been exported. Following are the columns mentioned in this table:

  • Requested On: The date on which the Export data request is created or sent.
  • Data Format: There are two types of data formats.
    1. CSV
    2. JSON
  • Date range : The range of dates for which the data is required.
  • Events: All the events that happened on the selected application, including Page Visits, and interactions.
  • File Size: Size of the file of exported data for all selected applications.
  • Elapse Time: Total time spent on the selected applications.
  • Included Apps: Total number of applications.
  • Status: There are three statuses for the request.
    1. Yellow: The yellow signal indicates that the export is in progress.
    2. Red: The red signal indicates that the export was unsuccessful.
    3. The green signal indicates that the export was made successfully.