Manage users

Users with the Tenant Owner and Workspace Owner permissions have all the permissions to administer users in the AppNavi portal.

Create A User

When creating a user, the following information is available:

Field titleDescriptionRequired
First NameThe firstname of the user.Yes
Last NameThe lastname of the user.Yes
EmailThe E-Mail address of the user.Yes
PhoneThe telephone number of the user.No
LanguageThe language of the user. This is used, for example, when sending automatic system e-mails.Yes
Tenant OwnerWhether a user is a tenant owner or notNo

At least one workspace must be selected while creating a user. Furthermore, when creating a user, it is possible to determine how the password is sent to the user and whether the user must change the password the first time he or she logs in.

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If the Force Password Change option has been selected, the user must log on to the system within 24h and change the password. Otherwise, the login e-mail loses its validity and the user must be created again.

Reset Password

The password of a user can be reset via the context menu of the respective user using the Reset Password option. Two options are then available to the user:

  • Sending the password as an e-mail: The user receives an e-mail with instructions on how to change the password.
  • Reset Password immediately: The user's password is reset and displayed directly in the user interface.
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Reset Password

Reset Password Immediately

Reset Password Immediately

Useful links

User Management