Version 3.0

Release 3.0.5

Available from August 16th, 2023


  • Some translation issues has been fixed.
  • Fixed a problem with the recognition of clicks in certain scenarios.
  • Fixed a problem with the element search in iFrames.
  • Fixed a problem with the button display in Planner that occurred in certain systems.
  • The name recognizer has been improved so that it now generates fewer false positives.

Release 3.0.4

Available from July 4rd, 2023


  • Some translation issues has been fixed.
  • Values with 0.00% are now no longer included in the analytics.
  • Fixed an issue where the route content was not displayed in the portal after a route was called directly from the URL.
  • Minor problems with the search were fixed due to which items could not be found in certain scenarios.
  • The order of collections now does not change in the avatar based on user executions. The order set in the portal is displayed.
  • Fixed a problem with training the search. Sometimes the underlying event was executed (e.g. opening a link) which should not be the case anymore.
  • Fixed an issue where the last click of a route was no longer recognized in certain scenarios and thus the route could not be completed.

Release 3.0.3

Available from May 30rd, 2023


  • Fixed a problem with recording country codes in the UBM. Countries and regions that are identical (e.g. "de-de") are now recorded as "de".
  • Fixed several issues with tracking process monitoring events.
  • The new type "Info" is now also available for Process Monitoring Patterns.
  • Fixed an issue where content details (routes, posts, etc.) were not displayed in the portal when a page was accessed directly from a url.
  • Fixed design issues where UI elements were not rendered correctly in certain languages.

Release 3.0.2

Available from May 16rd, 2023


  • Fixed some design issues in avatar.
  • Fixed some translation issues in the AppNavi widget and portal.
  • Fixed an issue with the analytics where large amounts of data in the portal caused display problems.
  • Fixed a bug that caused problems with copying content when using the content store.

Release 3.0.1

Available from May 3rd, 2023


  • Fixed a problem with Follow-Up routes.
  • Fixed an issue with the Announcement where, in certain applications, it caused elements to stop responding correctly after the Announcement was displayed.
  • Fixed some translation issues in the AppNavi widget and portal.
  • Fixed a problem in the display of user profiles in the portal where selecting all user profiles caused a crash.
  • Fixed general problems with the display of announcements.
  • Fixed an issue with the language selection in the portal where the browser language was sometimes not correctly detected and applied.
  • Fixed an issue with the search where items were not found correctly.
  • Fixed an issue with AppNavi Analytics where the session ID was partially determined incorrectly or the field was empty.
  • Fixed a problem with route creation that caused AppNavi Planner to crash.
  • Removed a file that caused CSP issues in certain systems and may have caused the AppNavi logo to not load correctly.

Release 3.0.0

Available from April 20th, 2023


New Avatar Design
We have completely redesigned the AppNavi avatar design to further enhance the user experience. In addition to the implementation of the new design, other aspects such as WCAG compatibility, which enables people with disabilities to use our product via keyboard input and voice output, as well as the use of the high contrast mode, have been added. The position of the avatar can now be freely selected to prevent important application elements from being hidden. As well as the announcement dialogue has also been made more user-friendly.

Fulltext Search in Avatar
In the avatar search, the content is now also taken into account in the search. If a route or an article contains specific information that is searched for by a user, the corresponding content is now suggested as a result. However, the full text search is currently only available for guest users and does not work for authors. Searches made by a user are displayed in the portal to identify whitespots of user support.

Multi Factor Authentication
The optional multi-factor authentication allows authors to authenticate with a second factor (TOTP token). Any app that supports TOTP tokens can be used for this. As this function helps to protect AppNavi from unauthorised access, we recommend activating the MFA at least for author users with tenant owner rights.

Code Execution Mode
To ensure maximum security and at the same time compatibility when executing custom code, the type of custom code execution can now be selected per application. The possible options are inline code execution and dynamic code execution using function statements.

New Dashboards in Portal
We have provided a new dashboard engine in the portal, which displays individual dashboards, e.g. on the contract status.

Custom Code on route level
Custom code can now be created at route level, which can then be delivered with the route.

New API Functions
We have further extended the AppNavi Custom Code API. This means that there are now even more options available for integrating AppNavi into existing products via API. The details can be found in the Custom Code API.

Contract Management improvements
We have made managing contracts in AppNavi even easier. In addition to contract titles, there are now even simpler representations of consumption.

Auto tooltip size
There is now another size setting for the tooltip "Auto". With this size setting, the height of the tooltip automatically adapts to the content.

Background settings for routes
It can now be set per step whether AppNavi should add a layer that covers the page and prevents users from operating all elements of the page or whether the page can be operated in the background by the user despite the running AppNavi route.

Positioning of the avatar
The positioning of the avatar is now available as a setting option in the application settings in the portal. Custom code for manual positioning of the avatar is now obsolete.

AI search text option
We have improved the reliability of AI Search in text mode.

Adding languages from Planner
We have removed the language management from the Avatar Planner. Content languages can now only be managed via the portal. However, the preview for languages in the Avatar Planner is still possible.

XPath Search
As announced with the last release, the XPath search has been completely removed from the product. We recommend replacing the XPath search with the AI search.

Post display settings
As announced with the last release, the XPath search has been completely removed from the product. We recommend replacing the XPath search with the AI search.

Descriptions for Routes and Posts will be removed
With the next release in late summer, the description texts for routes and posts will be removed, as they will become obsolete due to the full text search.