PII Exposure Detection (Copy & Paste)

Overview

PII Exposure Detection helps Security and Compliance Administrators find applications where personally identifiable information (PII) is moved through the clipboard. When a user copies text from or pastes text into a monitored application, AppNavi checks the text locally for three kinds of PII:

  • Email addresses
  • Phone numbers
  • IBANs

AppNavi never collects or transmits the clipboard content. It sends only how many items of each type it found, for example "2 email addresses, 0 phone numbers, 1 IBAN

PII Exposure Detection is part of the Discovery module. User can turn it on in the Discovery settings and can then turn it off for individual applications.

Configuring PII Exposure Detection

Administrators can enable or disable PII Exposure Detection at two levels:

  1. Global Level

The feature is controlled from the main Discovery Settings.

  • Setting: Enable PII Data Exposure (Copy & Paste)
  • Default state: OFF

Global Level

  1. Application Level

After the global setting is enabled, administrators can configure the feature for individual applications.

Each application inherits the global setting. If the global setting is ON, administrators can enable or disable PII Exposure Detection for a specific application.

Important

PII detection runs only when both settings are enabled:

Global setting ON + Application setting ON = PII detection enabled

If either setting is OFF, PII detection does not run for that application.

Note: The PII detector appears enabled by default at the application level when the global setting is enabled.

Application-level- toggle

How PII Detection Works

  1. Turn on PII detection

PII detection runs for an application only when both of these settings are on:

SettingLocationBy Default
Global settingDiscovery settingsoff
Application settingEach discovered applicationOn, as soon as the global setting is turned on

To activate PII detection, both the global Discovery setting and the application-level setting must be enabled.

Global Discovery Setting

First, enable PII Data Exposure (Copy & Paste) from the main Discovery settings.

Application-Level Setting

After enabling the global setting, enable PII detection for the required application.

  1. Detection Behaviour

Once PII Exposure Detection is enabled, AppNavi monitors copy and paste actions performed within the discovered application.

The detector identifies the presence of:

  • Email addresses
  • Phone numbers
  • IBANs

The detector does not collect or transmit the actual clipboard content.

For example:

  • A user copies text containing an email address → an email PII count is recorded.
  • A user pastes text containing a phone number → a phone PII count is recorded.
  • A user copies text containing an IBAN → an IBAN PII count is recorded.
  1. Counting and Displaying Results

Each time a user copies or pastes detected PII, the corresponding count increases.

These counts are processed by the backend to calculate the application's PII exposure level.

The results are displayed in the Discovery module in the Discovered Apps table using two risk columns:

PII Inflow Risk — risk associated with PII being pasted into the application.
PII Outflow Risk — risk associated with PII being copied from the application.

Each risk is displayed as:

  • High
  • Medium
  • Low

PII risk in the Discovered Apps table

Viewing PII Counts

Administrators can click a PII risk badge to view the total detected PII counts for the selected date range.

Click the PII risk badge to view the number of detected email addresses, phone numbers, and IBANs within the selected date range.

PII count details

How Risk is Measured

The backend aggregates detection counts to determine the exposure level for each application.

  1. Raw Weighted Score

Each PII type contributes differently to the overall risk:

PII TypeWeight
Email1
Phone2
IBAN5

The raw score is calculated as:

RAW Score = (Emails × 1) + (Phones × 2) + (IBANs × 5)

For example, if an application has:

10 detected emails
5 detected phone numbers
2 detected IBANs

the raw score is calculated using the corresponding weights.

  1. Density per 100 Actions

The raw score is normalized against the total clipboard activity.

R100 = (100 × RAW Score) / Total Actions

This allows applications with different levels of clipboard activity to be compared more consistently.

  1. Normalized Score

The platform converts the density value into a normalized risk score between 0 and 100.

The normalization uses a reference level of 50 by default.

Normalized Score = Normalization of R100 into a 0–100 scale

  1. Risk Levels

The normalized score determines the risk level displayed in the Discovered Apps table.

Normalized ScoreLevel
≥ 50High
20–49Medium
< 20Low

Note : User can click over the badge to view total detected PII counts within selected date range.

PII Exposure Trend – App Dashboard


Overview

The PII Exposure Trend helps Security and Compliance Administrators track potential sensitive-data exposure over time for an individual application.

The trend provides a visual summary of:

  • Inflow risk — PII entering the application through paste actions.
  • Outflow risk — PII leaving the application through copy actions.

This helps administrators identify patterns and changes in how sensitive information is handled over time.

PII Data Flow Section

Each application's Analytics dashboard includes a dedicated section labelled PII Data Flow.

The section is displayed only when PII Detection is enabled:

  • Globally, and
  • For the specific application.

Key Features

  1. PII Exposure Trend Section
  • Each application Analytics dashboard includes a dedicated section labelled "PII Data Flow".
  • The section is only visible if PII detection is enabled globally and for the specific application.
  1. Line Chart Visualization
  • The trend is displayed as a line chart showing normalized PII exposure scores over time.
  • X-axis: Time (based on the selected dashboard range)
  • Y-axis: Normalized Score (0–100)
  • Lines:
    • Inflow Score (paste actions)
    • Outflow Score (copy actions)
  1. Interactive Tooltips
  • Hovering over the chart shows detailed information:
    • Exact Inflow and Outflow scores
    • Corresponding timestamp
  1. Behavior
  • The chart adapts to the selected time range on the dashboard.
  • If PII detection is turned off globally or for the app, the chart is hidden.

The chart allows administrators to compare inflow and outflow exposure and identify changes over the selected period.






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