Boundaries and Limits

The AppNavi platform has certain technical limitations, which are listed below. Some limits are also incorporated directly into the product and prevent certain thresholds from being exceeded.

Tenant

Description	Limitation
Workspaces	100
Images	1GB
Size per image	3MB
Authors	250
Routes	250
News	250
Applications	100
Route Collections	50
User Profiles	50.000

Application

Description	Limitation
Assigned Routes	50
Assigned News	50
Assigned Route Collections	25
Title length (characters)	50
Url length (characters)	128
Url Pattern length (characters)	128
Custom Code (characters)	15.000
Custom CSS ((characters))	15.000
Image size	3MB
Published Routes	30
Published News	50
Published Route Collections	10

News

Description	Limitation
Title length (characters)	50
Description length (characters)	100
Content length (characters)	1.000
Image size	3MB

User

Description	Limitation
Firstname length (characters)	25
Lastname length (characters)	25
Phonenumber length (characters)	25
Email length (characters)	50

Workspace

Description	Limitation
Routes	50
Applications	50
News	100
Route Collections	25
Authors	100
Title length (characters)	50
Description length (characters)	100

Route

Description	Limitation
Steps	30
Title length (characters)	50
Step title length (characters)	100
Step description length (characters)	1.000
Size per step	100Kb
Custom code length (characters)	10.000
Captures per step	3
Url length (characters)	512
Size per route	3MB

Route Collection

Description	Limitation
Title length (characters)	50
Description length (characters)	100
Image size	3MB
Routes	15

Insights

Description	Limitation
Recorded events per month and application	5.000.000
Number of events per export	25.000

Data retention

All tenant data will be deleted 3 months after the expiry of the last valid contract or upon request.

Description	Limitation
Technical logs	3 Months
Guidance analytics	3 Years
User Behavior Mining analytics	1 Year
Discovery analytics	1 Year
Audit events	1 Year