Posts / Announcements

Post and Announcements

Posts and Announcements are content-sharing features used to communicate important updates, tips, or messages directly to users within the platform.

Posts

• Informational messages shared with users.
• Can include text, links, or images.
• Typically used for tips, updates, or onboarding help.
• Visible in the avatar interface as Posts.

Announcements

• A special type of post used for urgent or high-priority messages.
• Often time-sensitive (e.g., scheduled maintenance, new feature rollout).
• Visible in the Appnavi application directly, when age is reloaded.

Segmentation of "Posts" & "Announcements : target audience

AppNavi allows user to deliver Posts and Announcements in a highly targeted way.

When a user opens the AppNavi widget within an application, they will see the Posts as option and Announcements - which appear directly on application which are relevant to that specific application. This ensures that users receive information:

• At the right time
• In the right place
• For the right audience

Just like with guided routes, segmentation helps ensure that content is shown only to users for whom the information is truly relevant. This keeps communication focused, contextual, and efficient.

Translation

Posts and announcement can be translated manually or automatically (using the integrated DeepL solution). Manual translation allows translation into any number of languages. For automated translation, > 28 languages are currently available. Of course, automatically translated texts can also be edited manually.

Use of Posts & Announcement (Analytics)

With the analytics component, it is possible to track the usage of posts or announcements. The analytics show e.g.:

• The number of impressions
• The average display duration
• The number of impressions by applications

Publishing & Assignment

A Post & Announcement can be assigned to one or more applications. Within the scope of publishing, it is possible to specify, among other things, in which application URL, in which time period or for which user segment the post or announcement is to be displayed.